New Bet Terms and Conditions for Bangladesh Players

These Terms and Conditions ("Terms") constitute a legally binding agreement between you and new bet governing your access to and use of the new bet platform, including all games, services, and features available at new-bet.app. By registering an account, making a deposit, or placing a bet on new bet, you confirm that you have read, understood, and agreed to these Terms in full.

If you do not agree with any part of these Terms, you must not use the new bet platform. Continued use of new bet after any update to these Terms constitutes your acceptance of the revised Terms. New bet recommends that you review these Terms periodically to stay informed of any changes.

To register and use new bet, you must meet all of the following eligibility requirements:

• You must be at least 18 years of age at the time of registration.
• You must be legally permitted to participate in online gambling in your jurisdiction.
• You must not be a resident of any jurisdiction where online gambling is explicitly prohibited by law.
• You must not be acting on behalf of another person when registering or using the platform.
• You must not be an employee, contractor, or immediate family member of an employee or contractor of new bet or any of its affiliated companies.
• You must not have been previously excluded or banned from the new bet platform.

New bet reserves the right to request proof of age and identity at any time. If you cannot provide satisfactory proof that you meet the eligibility requirements, new bet may suspend or close your account and withhold any funds pending investigation.

When registering an account on new bet, you must provide accurate, complete, and up-to-date information. This includes your full legal name, date of birth, email address, and any other information requested during the registration process. Providing false or misleading information is a violation of these Terms and may result in account closure.

Each player is permitted to hold only one account on new bet. If new bet discovers that a player holds multiple accounts, all accounts will be suspended pending investigation. Winnings generated through multiple accounts may be voided and balances forfeited. New bet takes duplicate account abuse seriously because it undermines the fairness of the platform for all players.

You are solely responsible for maintaining the confidentiality of your account credentials. Do not share your username, password, or any one-time verification codes with anyone. New bet will never contact you to ask for your password. If you suspect that your account has been accessed without your authorisation, contact new bet support immediately so the account can be secured.

New bet accepts deposits via bKash, Nagad, Rocket, and other local payment methods available to Bangladesh players. All deposits must be made from a payment account that belongs to you. New bet does not accept deposits from third-party payment accounts. If a deposit is received from a payment account that does not match the name on your new bet account, the deposit may be reversed and the account suspended pending investigation.

Minimum and maximum deposit amounts apply and are displayed on the deposit page within your new bet account. These limits may vary depending on the payment method you choose. New bet does not charge fees on standard deposits, but your payment provider may apply their own transaction fees — check with your bKash or Nagad provider for details.

Deposits are credited to your new bet account balance as soon as the transaction is confirmed by the payment provider. In most cases this is instant, but occasional delays may occur due to network issues on the payment provider's side. If a deposit does not appear in your account within 30 minutes, contact new bet support with your transaction reference number.

• All deposits must be made in your own name from your own payment account.
• New bet reserves the right to request proof of payment method ownership at any time.
• Deposits made in error cannot always be reversed — contact support immediately if you deposit the wrong amount.
• New bet does not accept cryptocurrency deposits at this time.

Withdrawal requests on new bet are processed to the same payment method used for your most recent deposit, wherever possible. This is a standard anti-money-laundering measure. Withdrawals to a different payment method may require additional verification. New bet processes withdrawal requests promptly, and most withdrawals to bKash or Nagad are completed within a few hours of approval.

Before your first withdrawal, new bet may require you to complete an identity verification process. This typically involves providing a copy of a government-issued ID and proof of your payment method. This is a one-time process for most players and is designed to protect both you and the platform from fraud.

• Minimum withdrawal amounts apply and are displayed on the withdrawal page.
• New bet does not charge withdrawal fees on standard amounts.
• Withdrawals may be delayed if additional verification is required.
• New bet reserves the right to request documentation to verify the source of funds for large withdrawals.
• Withdrawals will only be processed to accounts that have been verified as belonging to the account holder.

New bet offers a range of bonuses and promotional offers to both new and existing players. All bonuses are subject to specific terms and conditions that are stated clearly in the promotion details. It is your responsibility to read and understand the terms of any bonus before claiming it. Claiming a bonus constitutes your acceptance of its specific terms.

All bonuses on new bet are subject to wagering requirements. This means that before any winnings derived from bonus funds can be withdrawn, you must wager the bonus amount (and in some cases the deposit amount) a specified number of times. The wagering requirement multiplier for each promotion is stated in the promotion's terms. Not all games contribute equally to wagering requirements — slots typically contribute 100%, while live casino games may contribute less.

• Bonuses can only be claimed once per player, per promotion, unless otherwise stated.
• New bet reserves the right to withdraw any bonus offer at any time without prior notice.
• Bonuses cannot be transferred between accounts or exchanged for cash directly.
• If new bet determines that a bonus has been claimed in bad faith or through abuse of the promotion system, the bonus and any associated winnings may be voided.
• Players who self-exclude or apply deposit limits may have certain bonus offers restricted.

All games available on new bet are operated using certified random number generators that have been independently tested for fairness. The outcome of every game is determined by the RNG and cannot be influenced by new bet, the game provider, or any player. The RTP figures displayed for each game are accurate and reflect the certified global versions of those games.

In the event of a technical malfunction during a game — such as a disconnection, server error, or software fault — new bet will make every reasonable effort to resolve the issue fairly. If a game round cannot be completed due to a technical fault, the bet placed for that round will typically be returned to your account balance. New bet's decision on how to handle technical malfunctions is final.

• Bets placed and confirmed cannot be cancelled or reversed.
• New bet reserves the right to void bets placed on games that were affected by a technical error that materially affected the game outcome.
• Players must not use any software, tool, or method designed to gain an unfair advantage in any game.
• Minimum and maximum bet limits apply to all games and are displayed within the game interface.

The following activities are strictly prohibited on new bet. Engaging in any of these activities will result in immediate account suspension, forfeiture of balances, and may be reported to relevant authorities:

• Registering more than one account on new bet.
• Providing false, inaccurate, or misleading information during registration or verification.
• Using the platform if you are under 18 years of age.
• Using automated software, bots, scripts, or any other tool to interact with the platform in a non-human manner.
• Attempting to exploit bugs, glitches, or errors in the platform or any game for financial gain.
• Engaging in any form of collusion with other players to gain an unfair advantage.
• Using the platform to launder money or conduct any other illegal financial activity.
• Attempting to reverse-engineer, copy, or reproduce any part of the new bet platform.
• Harassing, threatening, or abusing new bet staff or other players.
• Sharing your account credentials with any third party or allowing any third party to use your account.

New bet is committed to promoting responsible gaming among all players in Bangladesh. The platform provides a range of tools to help players manage their gaming activity and stay in control. These tools are available to all players from within their account settings and can be activated at any time.

Available responsible gaming tools on new bet include deposit limits (daily, weekly, and monthly), loss limits, session time limits, reality check reminders, and self-exclusion. Self-exclusion can be applied for a defined period or permanently. Once a self-exclusion is in place, new bet will make every reasonable effort to ensure that the excluded player cannot access the platform or receive marketing communications.

• Deposit limits take effect immediately when set and can only be increased after a cooling-off period.
• Self-exclusion requests are processed within 24 hours of submission.
• Players who are self-excluded will not receive promotional emails or bonus offers from new bet.
• New bet staff are trained to identify signs of problem gambling and to respond appropriately.

If you are concerned about your gambling habits, new bet encourages you to use the platform's responsible gaming tools and to seek professional support if needed. More information is available on the Responsible Gaming page.

New bet collects and processes personal data in accordance with its Privacy Policy, which forms part of these Terms. By registering an account on new bet, you consent to the collection and processing of your personal data as described in the Privacy Policy. New bet collects only the data necessary to operate your account, process payments, comply with legal obligations, and improve the platform.

New bet does not sell your personal data to third parties. Data may be shared with payment processors, identity verification providers, and regulatory authorities where required by law. All data is stored securely using industry-standard encryption. For full details of how new bet handles your data, please review the Privacy Policy.

New bet provides the platform on an "as is" and "as available" basis. While new bet makes every effort to ensure the platform is available and functioning correctly at all times, new bet does not guarantee uninterrupted or error-free access to the platform. Scheduled maintenance, technical issues, or circumstances beyond new bet's control may occasionally affect platform availability.

To the maximum extent permitted by applicable law, new bet's liability to any player for any claim arising from use of the platform is limited to the amount deposited by that player in the 30 days preceding the claim. New bet is not liable for any indirect, consequential, or incidental losses, including loss of profits or loss of data, arising from your use of the platform.

You may close your new bet account at any time by contacting customer support. Upon closure, any remaining real-money balance (excluding bonus funds that have not met wagering requirements) will be returned to you via your registered payment method, subject to standard verification requirements.

New bet reserves the right to suspend or close any account at any time, with or without prior notice, if new bet determines that the account holder has violated these Terms, engaged in fraudulent activity, or if new bet is required to do so by law or regulatory authority. In cases of suspected fraud or money laundering, new bet may freeze account funds pending investigation and report the matter to relevant authorities.

• Accounts that have been inactive for 12 months or more may be classified as dormant.
• Dormant account fees may apply after an extended period of inactivity — details are available from customer support.
• Accounts closed due to Terms violations will not have their balances returned.

New bet reserves the right to update or modify these Terms at any time. When changes are made, the updated Terms will be published on this page with a revised "last updated" date. For significant changes, new bet will make reasonable efforts to notify registered players via email or an in-platform notification.

Your continued use of new bet after any changes to these Terms are published constitutes your acceptance of the revised Terms. If you do not agree with the revised Terms, you should stop using the platform and close your account. New bet recommends bookmarking this page and checking it periodically to stay informed of the current Terms.

If you have any questions about these Terms and Conditions, or if you need clarification on any point, the new bet customer support team is available 24 hours a day, 7 days a week. You can reach the team via live chat directly within the platform, or by email at the address listed in the footer of this page.

For questions specifically related to responsible gaming, account restrictions, or self-exclusion, new bet's dedicated responsible gaming support team is available through the same channels. New bet is committed to responding to all enquiries promptly and thoroughly.